“When I joined in 2000, ALBAIK was in its growing stage with less than 20 restaurants. I really liked that it was small but also I enjoyed being part of the process of growing and stayed because I had more opportunities for personal growth than I have had with any other company. My goal is to continue growing with my team and with my organization.
At the initial stage I struggled to get momentum. My first assignment was as a team member in Balad working in the customer service area (Dining). After observing my performance my manager Mr. Edgardo recommended that I become a Service Assistant Coach trainee and this valuable training provided by the company taught me about the techniques of hospitality and service. After this training I was appointed Service Assistant Coach in the Sharafiyah restaurant, then Restaurant Coach in ALBAIK’s Qwaiza restaurant, and then Restaurant Head Coach. Now I am enrolled in the Harvard Training program for Junior Operations Coach."